Tailored Services
Mend provides services nationally for private, government and not for profit organisations. Our services can be booked as a once off or as long term partnership.
Mend understand that early intervention is vital when managing injuries. We can provide tailored services based on an early intervention model.
Click here for more information, Injury & Claims Management.
Workplace Rehabilitation Services
Specialised case management services from date of injury to the finalisation of a claim, Mend will provide advice, support and education in relation to the Workers Compensation system. Same Employer services are available for case conferencing, development of suitable duties and return to work plans. Redeployment services are also available to assist injured workers locate new work and organise training when they are unable to return to their previous employment.
Return to Work Co-ordination
Accredited return to work coordinator services providing both in house and workplace based training .
Mend have accredited return to work coordinators and can provide external return to work coordination or assistance for your company. Contact us today for a free consultation on how we can assist.
Our health professionals are trained WorkCover Return to Work Coordinators. Employers are able to outsource RTWC so they can focus on their core business. We also provide temporary relief services or provide experienced professionals in a locum capacity for employers.
Pre-Employment Health Assessments
Mend’s Pre-Employment Assessment will assess the ability of the person to perform the potential job, identify pre-existing conditions and establish a baseline for any progressive disability. These assessments can be tailored to ensure the functional capacity is determined for each candidate and their specific role or use our standardised cost effective assessment.
We also offer health screening assessments and programs for early detection, prevention, management and control of prevalent diseases/illnesses.
Drug & Alcohol Testing
Drug and Alcohol testing has become accessible for all workplaces to ensure that safety is maintained for everyone. Mend provide a variety of solutions that can accommodate your company needs including: random, targeted, incident or for cause testing on site or at our offices.
See information here, Pre-Employment and Drug and Alcohol Screening.
Employee Assistance Program (EAP) & Psychological Counselling or Therapy
These services are available face-to-face, via video or in the workplace. The services are provided by registered psychologists and counsellors with a focus on short term counselling.
Critical Incident / Stress Management
Mediation Services & Conflict Resolution
Mend’s Nationally Accredited mediator is highly skilled in facilitating resolution of workplace conflict between the individual parties in dispute. Mediation is a facilitated process that is without prejudice, confidential and voluntary and the presence of a mediator is the key distinguishing feature in this model of alternative dispute resolution. A mediation can be held in the workplace or at Mend offices.
Workplace Health & Safety Systems
Mend are able to provide Workplace Health and Safety (WHS) Systems to suit your industry. We provide independent and professional assistance to ensure the compliance of your organisation. The benefits of having a WHS review, audit or overhaul can include:
See more information here, Work Health Safety.
Audits
Mend have accredited auditors who can assess your Workers Compensation and WHS systems to ensure your systems adhere to the current legislation and meet current standards.
Worker's Compensation Management
Mend can provide a fully outsourced, ongoing, end to end seamless management of all your worker’s compensation claims to facilitate better outcomes and reduce costs.
Ensure your systems are efficient, cost effective and meet legislative requirements. Mend can analyse your injury management process and claims costs to provide strategies to address any gaps to mitigate risks. This can save costs on your worker’s compensation premium and ensure the welfare of your workers. Mend will provide you with independent advice on you claims management and strategies.
Ergonomic & Risk Assessments
Mend provides ergonomic assessments of workstations/work areas to reduce the risk of injuries/incidents. This will reduce overuse injuries and maximise productivity. Risk assessments will identify and analyse the potential risk of physically demanding tasks and identify cost effective solutions.
Injury Reporting & Management
We have a unique 24/7 injury reporting line that allows front end management of all incidents on your worksites. Mend can tailor the management of your injury reporting to facilitate better outcomes, reduced LTI’s and related costs. Mend can organise early intervention and management of injuries at your site through preferred medical provider arrangements. This service allows for prompt and appropriate medical services to be available when needed. Our experience has found that having an organised early intervention program can facilitate the provision of suitable duties and an early RTW for injured workers. The return on investment for a business is ensuring the welfare of your employees and your suppliers/contractors at your site.
Training
Mend provide customised training packages to suit your workplace health and safety needs. We have the following cost effective standard training packages available:
See information here, Training Services.
Hearing Tests
Mend provides hearing tests at any of our offices, or within a suitable, quiet location on site. Periodical hearing testing is needed when a worker is frequently required to use personal hearing protectors and when the exposure standard is exceeded. These assessments form part of the code to ensure the workers risk of hearing loss is been mitigated by WHS control measures.
Scheme
Mend is WorkSafe Accredited across multiple state jurisdictions to provide Workplace Rehabilitation Services and is also Comcare accredited. We also provide services within CTP, income protection and for self-insured organisations.
Government
Mend has current contracts with state and federal departments to facilitate the delivery of workplace based services.
Preferred Provider
You can nominate Mend Services to be your Preferred Provider to provide Workplace Rehabilitation Services. This gives you the peace of mind that if a worker is injured at your workplace, you with Mends assistance you can immediately begin the Rehabilitation Process with the guidance of an organisation that is familiar with the process required to facilitate Return to Work as soon as possible.
Mend Membership Program
Our member's program provides members with a range of benefits which include discounted services and complimentary claim reviews.
See information here, Membership Program.
Subscribe to our Newsletter
Mend publishes regular news and email updates on current topics and legislative changes.
Mend understand that early intervention is vital when managing injuries. We can provide tailored services based on an early intervention model.
Click here for more information, Injury & Claims Management.
Workplace Rehabilitation Services
Specialised case management services from date of injury to the finalisation of a claim, Mend will provide advice, support and education in relation to the Workers Compensation system. Same Employer services are available for case conferencing, development of suitable duties and return to work plans. Redeployment services are also available to assist injured workers locate new work and organise training when they are unable to return to their previous employment.
Return to Work Co-ordination
Accredited return to work coordinator services providing both in house and workplace based training .
Mend have accredited return to work coordinators and can provide external return to work coordination or assistance for your company. Contact us today for a free consultation on how we can assist.
Our health professionals are trained WorkCover Return to Work Coordinators. Employers are able to outsource RTWC so they can focus on their core business. We also provide temporary relief services or provide experienced professionals in a locum capacity for employers.
Pre-Employment Health Assessments
Mend’s Pre-Employment Assessment will assess the ability of the person to perform the potential job, identify pre-existing conditions and establish a baseline for any progressive disability. These assessments can be tailored to ensure the functional capacity is determined for each candidate and their specific role or use our standardised cost effective assessment.
We also offer health screening assessments and programs for early detection, prevention, management and control of prevalent diseases/illnesses.
Drug & Alcohol Testing
Drug and Alcohol testing has become accessible for all workplaces to ensure that safety is maintained for everyone. Mend provide a variety of solutions that can accommodate your company needs including: random, targeted, incident or for cause testing on site or at our offices.
See information here, Pre-Employment and Drug and Alcohol Screening.
Employee Assistance Program (EAP) & Psychological Counselling or Therapy
These services are available face-to-face, via video or in the workplace. The services are provided by registered psychologists and counsellors with a focus on short term counselling.
Critical Incident / Stress Management
- Critical incident telephone counselling available 24 hours per day 7 days a week
- On site within 3 hours for metropolitan area
- Onsite within 12-24 hours for regional or remote areas with ongoing phone liaison
- Business support and information packages
Mediation Services & Conflict Resolution
Mend’s Nationally Accredited mediator is highly skilled in facilitating resolution of workplace conflict between the individual parties in dispute. Mediation is a facilitated process that is without prejudice, confidential and voluntary and the presence of a mediator is the key distinguishing feature in this model of alternative dispute resolution. A mediation can be held in the workplace or at Mend offices.
Workplace Health & Safety Systems
Mend are able to provide Workplace Health and Safety (WHS) Systems to suit your industry. We provide independent and professional assistance to ensure the compliance of your organisation. The benefits of having a WHS review, audit or overhaul can include:
- Financial savings by identifying costly issues before they escalate
- Legal compliance – preventing unnecessary penalties by ensuring you are up to date
- Keeping your best assets safe – your workers and you
See more information here, Work Health Safety.
Audits
Mend have accredited auditors who can assess your Workers Compensation and WHS systems to ensure your systems adhere to the current legislation and meet current standards.
Worker's Compensation Management
Mend can provide a fully outsourced, ongoing, end to end seamless management of all your worker’s compensation claims to facilitate better outcomes and reduce costs.
Ensure your systems are efficient, cost effective and meet legislative requirements. Mend can analyse your injury management process and claims costs to provide strategies to address any gaps to mitigate risks. This can save costs on your worker’s compensation premium and ensure the welfare of your workers. Mend will provide you with independent advice on you claims management and strategies.
Ergonomic & Risk Assessments
Mend provides ergonomic assessments of workstations/work areas to reduce the risk of injuries/incidents. This will reduce overuse injuries and maximise productivity. Risk assessments will identify and analyse the potential risk of physically demanding tasks and identify cost effective solutions.
Injury Reporting & Management
We have a unique 24/7 injury reporting line that allows front end management of all incidents on your worksites. Mend can tailor the management of your injury reporting to facilitate better outcomes, reduced LTI’s and related costs. Mend can organise early intervention and management of injuries at your site through preferred medical provider arrangements. This service allows for prompt and appropriate medical services to be available when needed. Our experience has found that having an organised early intervention program can facilitate the provision of suitable duties and an early RTW for injured workers. The return on investment for a business is ensuring the welfare of your employees and your suppliers/contractors at your site.
Training
Mend provide customised training packages to suit your workplace health and safety needs. We have the following cost effective standard training packages available:
- Anti-bullying in the Workplace
- Drugs & Alcohol in the Workplace
- Fatigue Management
- Health & Wellbeing
- Heat Stress
- Injury Management Training for Supervisors
- Manual Handling
- Mental Health & Wellbeing in the Workplace
- Return to Work Co-ordinator
- Risk Management
- Sun Protection
- WH&S for Line Managers
- Workstation Ergonomics
See information here, Training Services.
Hearing Tests
Mend provides hearing tests at any of our offices, or within a suitable, quiet location on site. Periodical hearing testing is needed when a worker is frequently required to use personal hearing protectors and when the exposure standard is exceeded. These assessments form part of the code to ensure the workers risk of hearing loss is been mitigated by WHS control measures.
Scheme
Mend is WorkSafe Accredited across multiple state jurisdictions to provide Workplace Rehabilitation Services and is also Comcare accredited. We also provide services within CTP, income protection and for self-insured organisations.
Government
Mend has current contracts with state and federal departments to facilitate the delivery of workplace based services.
Preferred Provider
You can nominate Mend Services to be your Preferred Provider to provide Workplace Rehabilitation Services. This gives you the peace of mind that if a worker is injured at your workplace, you with Mends assistance you can immediately begin the Rehabilitation Process with the guidance of an organisation that is familiar with the process required to facilitate Return to Work as soon as possible.
Mend Membership Program
Our member's program provides members with a range of benefits which include discounted services and complimentary claim reviews.
See information here, Membership Program.
Subscribe to our Newsletter
Mend publishes regular news and email updates on current topics and legislative changes.
